Renaissance Products
Renaissance House
Church Street
Howth
Dublin
D13 V2N1

HOW CAN WE HELP?

Renaissance Products Ltd are the Irish distributor for Yon-Ka Paris Skincare.

We work with all the best skincare professionals in Ireland who are qualified and educated to provide you with customised advice. Should you have a query regarding your skin type or any skin concern and finding the correct products for you – please contact the skincare professional you have nominated in your area from the Find a Pro section on this website.

DELIVERY & PAYMENT

For all delivery and payment related queries, please contact Renaissance Products Ltd directly on info@renaissanceproducts.com or 01 – 832 1412

Frequently Asked Questions

Please read our FAQ before sending us a message.

Are Yon-Ka products tested on animals?

We do not do any testing on animals, in accordance with our ethics and legislation in Europe and in the many countries to which we export. In the European Union, testing finished cosmetic products (meaning products as they’re sold to consumers) on animals has been prohibited since 11 September 2004. Our products are tested on healthy volunteers using alternative methods under the supervision of doctors, dermatologists, and ophthalmologists.

Are Yon-Ka products vegan?

Being vegan means refusing to consume or apply any products that come from animals or are produced by them. For cosmetics, this means banning collagen, elastin, silk extracts, milk proteins, lanolin, honey, beeswax, propolis, royal jelly, etc…

All Yon-Ka are vegan except:

– Advanced Optimizer Cream, Serum, Gel Lift,

– Hand Cream, Cream 15, Cream 55, Cream 93,

– Elastin Day, Elastin Night,

– Excellence Code Mask,

– Nutri-Contour, Nutri-Cream,

– Grapefruit Dry Skin, Grapefruit Normal to Oily Skin,

– Phyto-Contour, Phyto 52, Phyto 58 Oily Skin, Phyto 58 Normal to Oily Skin, Phyto 152,

– Sensitive Mask

Do Yon-Ka products contain Gluten?

All our products are 100% gluten free.

Do your products contain MIT (methylisothiazolinone), phenoxyethanol or Silicone?

We have prohibited the use of this very allergy-triggering preservative for many years.

Phenoxyethanol is permitted by international authorities in concentrations up to 1%. It is considered non-CMR.* Some Yon-Ka products contain an average dose of less than 0.5% phenoxyethanol. When included, it appears on product labels and product sheet on our website. Even though it belongs to the glycol ethers family, international scientific authorities consider it safe for human health at the approved dose.*CMR = carcinogenic, mutagenic, reprotoxic (CMR)

A majority of our products contain silicones in percentages mostly below 1%. Their role is to improve the product’s texture, making it smooth and soft. At the dosage used, there is no occlusive effect and skin breathing isn’t impeded. The silicones we’ve chosen have good biodegradability overall.
Do your products contain sodium lauryl sulphate or sodium laureth sulphate?

Yon-Ka does not use these surfactants because we consider them too irritating.

 
What’s special about Yon-Ka skincare treatments?

These are holistic, customised face and body care treatments provided by aestheticians who are trained in to use our treatments and products. They include carefully-crafted protocols and exclusive techniques backed by knowledge and extensive professional expertise.

What do you mean when you talk about phyto-aromatic treatments?

This compound word contains the word ‘phyto’, which means ‘plant’, and the word ‘aromatic’, which is related to aroma, meaning the volatile components of certain plants or their essential oils.

All active ingredients from land or marine plants – from root to seed, bud to leaf, flower to fruit – belong to a science called ‘phytotherapy’, which also includes:

– aromatherapy, or therapy with essential oils,

– aromachology, which comes from aromatherapy and studies how odours and aromas influence human behaviour,

– gemmotherapy, or therapy using tree and shrub buds, which contain the future plant’s embryonic tissues and all its vitality.

Since we were founded in 1954, Yon-Ka has been a pioneer in using these plant resources to help skin recover its ability to regain balance and beauty, and to promote authentic well-being.

Are the plants and plant extracts you use organic?

We do not do any testing on animals, in accordance with our ethics and legislation in Europe and in the many countries to which we export. For your information, in the European Union, testing finished cosmetic products (meaning products as they’re sold to consumers) on animals has been prohibited since 11 September 2004. Our products are tested on healthy volunteers using alternative methods under the supervision of doctors, dermatologists, and ophthalmologists.

Are you an Irish company?

Yes, Yon-Ka Paris Skincare is distributed in Ireland by Renaissance Products Ltd.

How long will it take for my order to arrive?

All orders are processed within 2-3 business days and dispatched via a third-party courier. This delivery time is only an approximation and during busy periods your shipment may take longer.

How much does shipping cost?

Ireland/Northern Ireland: All orders are currently being shipped by courier free of charge for orders over €50.

For orders under €50 a shipping charge of €5 applies at checkout.

What is your return policy?

All items will be dispatched with a returns document, should you wish to return any item you have 14 calendar days to return an item from the date you received it. To be eligible for a return you must send the item, unopened and in its original packaging along with the returns document (included in your delivery) and proof of purchase.

What is your refund policy?

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). Please allow up to 5 working days for credit, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

How can I get in touch about my order/general query?

You can contact us by email at info@renaissanceproducts.com
Tel (Ireland): 01 832 1412
Tel (Northern Ireland/UK): 0845 319 4265

How can I get in touch about stocking Yon-ka Paris Skincare?

Please click here to fill out an application form to become a stockist. Your request will then be submitted to head office for review. Once your application is received, an area representative will be in touch within a 5 working day period. Please note this may take longer during busy periods.

Send us an email